JEA ANNOUNCEMENTS

JEA's Development Team is proud to share that on April 20, SagesGov, JEA’s NEW SERVICE APPLICATION will have a new look and be easier to use.

With updates to the features you enjoy the most, the new portal will allow for an enhanced application experience, making it more efficient for you to request and manage connections for all development types.

What's New in SagesGov:

A newer, more user-friendly design
A simpler submission process
Invoice documents that reflect applicable fees
Electronic project files that are easily accessible

These upgrades reflect JEA's commitment to ensuring that our tools and processes reduce project delays, improve information accuracy, and meet the needs of our development community.

JEA has launched an interactive map that allows customers to view active Water/Wastewater development projects in JEA’s service territory. The tool is designed to make doing business with JEA easier by providing clear, real-time visibility into project status.

The map allows customers to track the progress of their own projects while also viewing nearby developments — helping support better coordination and collaboration across the development community. It shows projects’ updated status during the design and construction process, providing six status levels: Under Review, Plan Approved, Project Approved, Project Under Construction, Project Substantial Completion, and Project Complete (within the last two years). Detailed views provide descriptions of projects, their status and a link to project’s electronic plan submissions (SagesGov).

The searchable map can be found on jea.com’s Water and Wastewater Development page.

JEA invites the Development community to participate in an informational meeting to receive updates, provide feedback, and share insights on JEA’s Water and Wastewater Standards. 

Friday, May 29, 2026

9:00 AM - 10:30 AM

JEA Customer Solutions Center, Board Room, 1st Floor, 225 North Pearl Street, Jacksonville, FL 32202.

Visitors can park in the Duval County Courthouse garage located at 151 Clay Street. Parking validation is unavailable.

RSVP Now on jea.com's Water and Wastewater Standards page.  If you have any questions, please email WaterWastewater@jea.com.

Availability Request Application - Updated

Modified the availability request application for customer ease in determining project flow. 

Commercial Fee Estimate Tile

Use this tool to generate a rough cost estimate for new commercial or multi-family services. This planning estimate is based on your inputs, is not reviewed by JEA staff, and does not include potential credits or tap fees.

Fee Example-Residential New Service

This reference tool outlines typical fees for 3/4", 1", and 1.5" residential services. No input is required, and nothing is submitted for review.

JEA Issued Detailed Fee Estimate

JEA provides detailed fee estimates at key project milestones:

• Approved Plans (excludes tap fees)
• Approved Special Estimate (includes applicable tap fees)

These non-binding estimates are based on approved plans and reflect current tariff rates, which are subject to change per the latest JEA Water and Sewer System Tariff.

Water Locates Process Improvement

Internal process improvements have streamlined application processing, field testing, and reporting—reducing overall timelines by approximately five business days.

JEA has amended the agreement with the FDEP and will begin self-permitting its entire service territory as of now. This will pertain to projects that meet the same parameters that were previously self-permitted in Duval. Please see the updated determination table when submitting in Step 3. JEA has updated its applications to be fillable forms, going forward all submittals should be the 2025 revision available on JEA’s Forms and Procedures webpage.