When submitting a commercial service application that includes flows calculated based on the square footage of the facility, you must include a copy of the floor plans or an architectural rendering that verifies the square footage of the facility.   

Thank you 

Please remember to only use CHROME, this program is not fully functional in any other web browser.

NOTICE:  Important update on the Excel Template for As Built Submittals!

To all Sages submitters – for both Development and JEA Capital Projects.  The updated, Excel template for As Built Submittal Tables is now available for download at https://www.jea.com/Engineering_and_Construction/Water_and_Wastewater_Standards/.

This Excel file will be required with all new As-Built submittals starting on March 1st, 2023.  This updated spreadsheet template for your tables will be easier to use, and provide a better experience to all of our customers.

Welcome to JEA's Electronic Submittal System

As you navigate through this system to get your service I would like to note that we have training videos, process documents, forms, resources and contact information located in the help menu.  Should you need assistance please visit this section.

To submit any requests to JEA you first must request an Availability Letter.  You can do so by clicking on Step 1 and selecting the "Service Availablity Request" tile.

Please fill out the the application and submit it.  Our team will respond within 10 business days.  The response will be a pdf letter emailed to you via the SagesGov system.  

In the letter, you will be assigned an Availability Number.  That is your project number and you will use that for all your project submittals.  

The letter will also provide you POCs (Points of Connection) for water, sewer and reuse, as applicable, that meet the needs of your project request.  Also outlined in the letter will be the next steps you need to take to get service.  This yellow highlighted section is located at the end of the letter and is entitled "Subsequent steps you need to take to get service."  The Steps are listed out by topics and which steps in the system they are located under.  

Please note that many teams within the JEA organization receive submittals through this program.  Each tile submittal routes to the applicable team for review.  If you have any questions or need assistance with your submittal please reach out to us for assistance-our contact information is listed in the help menu.

Availability requests are not needed for residential irrigation requests.

Please visit Residential Forms and Policies | My Account | JEA to obtain a residential irrigation application.

Contact waterpreservice@jea.com for more information.

Check out the "Help" menu for new support topics.

If you have questions or issues with anything OR if your project availability number is not in SagesGov please contact us.

Email: jeadevelopment@jea.com

Call: 904-665-5703

Training videos and additional resources can be found in the "Help" menu above.

Registration:

• Anyone requiring access to the SagesGov Electronic Plan Review system must register for an account by clicking the following link https://www.sagesgov.com/jea-fl/portal/register.aspx
• Architects, Builders, Engineers & Contractors must first Register new account  for their Company. They are required to list an account administrator as part of the registration process; once approved they can add additional users from their company under their account.
• Persons who submit projects for a company should be setup as users under the company by the Administrator and SHOULD NOT register for a separate accounts. 
• Independent Engineers, Design Professionals etc. may have their own Company/Firm Account or Individual User Account in SagesGov.

New Submission: 

• To Start a New Submission click the Tile on the "Home” tab and follow the steps to complete your new Submission. SagesGov has built in applications with mandatory fields that you must complete in order to submit a project.  The next step is to upload your PDF plans and drawings. Each drawing or document is setup in the system and will require selecting the appropriate file type to upload. You will receive an email upon successful submission.

Re-Submission:

• You will receive notification upon completion of each Review Cycle with Comments (if any). To Re-submit Drawings (optional) or other required documents, click on the Project from the Worklist Tab and follow the steps to complete your Re-Submission. Please do not click the Tile on the Home Tab for Re-Submission as it will start a new project application / submission.

When your submittal has been rejected or disapproved by JEA, you respond to that item.

DO NOT create a new item by selecting the tiles.

Go back into the original request by accessing your worklist.  

This back and forth is illustrated in the "How to Review/Response" training videos located under "Getting Started".